Collect fast. Improve faster.

Turn every customer interaction into usable insight.

Grounded helps teams launch feedback loops, capture responses, and distribute action items without adding overhead to your day.

Solutions

Built for teams that act on feedback every day

Collect structured ratings plus open-text comments in one lightweight survey each touchpoint.

Use QR, SMS, email, and website links with trackable distribution labels for each channel.

Review, triage, and tag feedback in shared queues so everyone acts on the same priorities.

Monitor trends, themes, and NPS indicators in one central dashboard.

Starter

$29

Best for small teams getting started with customer feedback.

Growth

$79

More links, teams, and volume for teams collecting feedback daily.

Scale

Custom

For multi-location operations and enterprise controls.

Implementation checklist

Survey design best practices

Template library

Privacy and consent settings

Response moderation guide

We provide practical onboarding support and implementation help.